Privacy Policy for JLIxperience Recruitment Game

1. Who We Are

The JLIxperience recruitment game is developed and operated by Intwish for Jubilee Life Insurance Pakistan ("Jubilee Life"). The app is used as part of recruitment and candidate assessment processes.

2. Information We Collect

Depending on your interaction with the game, we may collect:

• Identity and profile details such as name, email address, phone number, city, education details, and resume/CV information.
• Assessment and gameplay data including responses, scores, completion status, and progression through tasks.
• Device and technical information such as device type, operating system, app version, IP address, and diagnostic logs.
• Support communications when you contact us for assistance.

3. How We Use Information

• To register candidates and manage recruitment workflows.
• To administer and evaluate assessment activities for relevant job opportunities.
• To improve app stability, performance, and user experience.
• To provide candidate support and respond to technical queries.
• To meet legal, regulatory, and internal compliance obligations.

4. Sharing and Disclosures

Candidate information is shared on a need-to-know basis with authorized teams at Intwish and Jubilee Life for recruitment operations. We may also share data with trusted infrastructure or service providers who support hosting, delivery, or security under confidentiality obligations. We do not sell personal data.

5. Data Retention

We retain personal data only for as long as necessary for recruitment assessment, legitimate business purposes, and legal or regulatory requirements. When no longer required, data is deleted or anonymized according to internal retention standards.

6. Security

We implement administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No system is completely risk-free, but we continuously improve protective controls.

7. Your Rights and Choices

Subject to applicable law, you may request to:

• Access or correct your personal information.
• Request deletion of personal data where applicable.
• Object to or request restriction of certain processing activities.

To make a request, contact us using the details listed below.

8. Children and Age Restrictions

The JLIxperience recruitment game is intended for recruitment candidates and is not directed to children under 13 years of age. We do not knowingly collect personal data from children under 13.

9. Cross-Border Transfers

Where services involve processing in multiple jurisdictions, we take reasonable steps to ensure personal data receives appropriate protection consistent with this policy and applicable legal requirements.

10. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last Updated" date on this page.